1&1 Customer Service is always there for you

serviceusYour satisfaction is important to us, and we would greatly appreciate your feedback and the opportunity to answer any questions you may have. This will allow us to, we can continue to improve our service and better fulfill your expectations!

The 1&1 Customer Service team is here to support you with whatever you need. Whatever your question might be about – a team member will find the solution for you immediately.

You can reach us 24/7 by phone or email.

phoneContact us!1&1 Help Center

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Category: Service
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Jumpstart Your Dream Biz by Grabbing that Domain Name!

Your Domain

The dream of starting one’s own business has never been stronger. In a University of Phoenix survey, 63 percent of people in their 20s either owned their own businesses or wanted to someday, and of those who were not already entrepreneurs, 55 percent hoped to be in the future.

Millennials aren’t the only demographic group making a play for their entrepreneurial destiny. Downsized execs, stay-at-home Moms, weekend warriors, part-time guerilla marketers who need to supplement their current incomes and senior citizens who want to embark on a new career as “Encore Entrepreneurs,” are all eager to embrace the dream of small business ownership.

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Category: Tips
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1&1 Leads the Way with Plesk 12 Adoption Rates

1&1 is global launch partner for Parallels Plesk 12

In June, Parallels launched the latest version of its versatile and popular server management tool, Plesk 12. As a partner to Parallels, 1&1 offers the Parallels Plesk 12 Web Host Edition for free to all server customers (Virtual, Dynamic Cloud, and Dedicated). Since the official launch, Plesk 12 has seen significant adoption rates across the globe, with a large share coming from 1&1’s customers.

“1&1 proves, once again, they are a leader of innovation for their customers across the globe with phenomenal Plesk 12 adoption rates!” said John Zanni, Chief Marketing Officer and Vice President of Strategic Alliances, Parallels.

Parallels worked with more than 900 partners worldwide for the launch of Plesk 12, but 1&1 has seen the highest adoption rates of all, accounting for 20% of all global installations. Additionally, compared to former versions of the tool, Plesk 12’s adoption rate is significantly higher – nearly double that of the previous release.

With the power and performance of 1&1’s server products, customers appreciate the value of the robust features that come with the latest Plesk 12 offering, such as:

  • A new security core, providing stronger security solutions for websites on a server.
  • A new WordPress toolkit, an integral tool for managing WordPress installations.
  • Outgoing SPAM protection, adding a number of improvements for email security.

A host of other improvements are also available, such as enhancements to daily management tasks, mobile optimization, and back-up functions. Last month at HostingCon Miami, 1&1 had the opportunity to speak with John Zanni about the launch. Check out the video:

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Category: Server & Hosting
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Recommend 1&1 Products and Earn Easy Commission!

1&1-referral-program

If you are a 1&1 customer, you can earn some extra cash by referring others to try out our products and services. In the four steps below, you can be on your way to earning commissions from sales that you helped generate:

Configure your personal referral link.

Each customer has access to a personalized link that they can use when referring 1&1 products to others. To configure your own unique referral link, you will need the customer ID associated with your 1&1 account. Once you have your customer ID, copy and paste it into the following link: www.1and1.com/?kwk=customer_id. You will need to replace “customer_id” with your own number, which you can easily find in your control panel or any other customer email from 1&1.

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Category: Service
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1&1′s Joomla! Specialist Selected for Elite Bug Clean Up Project

Digital Tube- Code

1&1 Joomla! Specialist Viktor Vogel has a busy summer ahead of him, working hard to continue to improve the content management system (CMS). At the end of July Viktor will be participating in an exclusive Joomla! bug cleanup project with the Joomla! Production Leadership Team (PLT).

Taking place in Manchester, UK, Viktor was hand selected by the co-founder of Joomla! and OpenSourceMatters Inc., Brian Teeman, to join a small group of only 10 people to work on this high priority task. The team will come together for a two day sprint through Joomla!’s current code and Github issue queues in order to best determine what is still valid and needs to be addressed. The sprint itself will start at 10am on a Saturday, July 26th and end at 7pm on Sunday, July 27th . These bug cleanup projects are crucial for Joomla! to better serve its users as well as allow for a smooth transition to a brand new tracker with clean data.

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Category: Developers
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Prepare Your Website for the Holiday Rush with a .BLACKFRIDAY or .CHRISTMAS Domain!

Black-Friday-TLD

1&1 Internet has launched four new top-level domains (TLDs) for immediate registration this week, adding to its library of over 100 new TLDs to choose from. This week, two of the domains offer opportunities for retail businesses to capitalize on the holiday shopping season – .BLACKFRIDAY and .CHRISTMAS are now available for immediate registration.

To browse the many new TLDs available currently, the 1&1 Domain Showroom allows browsing of all new TLDs currently available, as well as provides valuable information on upcoming domain names.

The four brand new TLDs this week are:

.BLACKFRIDAY – What has evolved into an unofficial holiday over the past few years, Black Friday has become a huge event for retail stores to host major product promotions and draw in a large number of customers. A domain name under this new TLD would be a great way to showcase a particular Black Friday promotion or sale. This domain can be registered for $29.99 for the first year.

.CHRISTMAS – Similar to the .blackfriday TLD, .CHRISTMAS is another option for businesses to gear up for the most popular shopping season of the year. Businesses can also create a domain portfolio by taking advantage of multiple TLD opportunities, such as .HOLIDAY, which became available earlier this year. For the first year of registration, .CHRISTMAS can be registered for $29.99.

.PUB – This week, 1&1 has launched other industry-specific TLDs as well. Bars and restaurants can take advantage of this short, relevant TLD for their business for $19.99 for the first year.

.SERVICES – This domain is a relevant option for businesses across several industries. If your business provides a service for customers, you can take advantage of this new TLD to showcase everything you offer for your audience. .SERVICES can be registered for $19.99 for the first year.

Photo Credit: ©istockphoto.com/mfto

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Category: Server & Hosting
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Wrap-up of last week’s top articles from the 1&1 Blog

Most Popular Blog Posts

The 1&1 Blog brings you business advice and news from industry professionals as well as 1&1’s own team of experts. Last we discussed statistics about email marketing, the latest new TLDs to be introduced, and 1&1’s WordPress Specialist’s experience at WordCamp Hamburg.

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Category: News
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WordCamp Hamburg and the Future of GlotPress

Marko Heijnen WordPress Specialist

On June 14 and 15 1&1’s WordPress Specialist, Marko Heijnen, attended WordCamp Hamburg and gave a presentation about “The development and future of GlotPress”. Here is Marko’s personal account of that experience:

After attending many WordPress conferences last year, this was my first WordCamp in Germany. During my previous travels, I met people from around the world and this weekend was a great opportunity to reconnect with some of the German friends and colleagues. Even some international people made the trip to attend WordCamp Hamburg, which is always exciting.

Throughout the two-day WordCamp, there were great sessions on WordPress development, design, blogging, internationalization, specifics for the German community and general “How to Use WordPress” discussions. After long days of work, there was a fun after party on Saturday to hang out with the community and talk about things that don’t necessarily have to so with WordPress! Overall, a great WordCamp experience!

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Category: Developers
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.FISH, .REPORT, and .VISION Are Now Available for Immediate Registration with 1&1!

Vision-Domain-Name

Adding to its growing list of new top-level domains (TLDs), 1&1 Internet has released three more industry-specific domain extensions for immediate registration. The three new TLDs launched today are a great addition for businesses looking to establish a more effective domain name, or to add to its existing domain portfolio.

To browse the many new TLDs available currently, the 1&1 Domain Showroom is an informative resource for current and upcoming domain names. The three brand new TLDs are:

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Category: Server & Hosting
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Wrap-up of last week’s top articles from the 1&1 Blog

Most Popular Blog Posts

The 1&1 Blog brings you business advice and news from industry professionals as well as 1&1’s own team of experts. Last we discussed WordPress themes, addressed false perceptions of hosting from the point of retailers, shared an email marketing infographic, spoke to a salon owner about her website, and addressed how the new TLDs will impact the travel industry. Check out these popular posts or head over to http://blog.1and1.com/ to see them all!

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Category: News
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